Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:

• Account information (name, email address, company name)
• Payment information (processed by Stripe — we do not store card details)
• Brand assets and content you upload or generate through the platform
• Usage data and analytics about how you interact with the service
• Communications you send us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and questions
• Train and improve the AI models that power your growth streams
• Monitor and analyze usage and trends to improve your experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use session cookies (for authentication), preference cookies (to remember your settings), and analytics cookies (to understand usage patterns).

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who perform services on our behalf (e.g., Clerk for authentication, Stripe for payments, Supabase for data storage, Anthropic/OpenAI for AI processing)
• Business transfers — in connection with a merger, acquisition, or sale of assets
• Legal requirements — when required by law or to protect rights, property, or safety

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit (TLS) and at rest. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at darrin@caliberwebstudio.com.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at darrin@caliberwebstudio.com.